The article argues that techniques like Inbox Zero, designed to enhance personal productivity, often exacerbate the very anxieties they were meant to allay. The better you get at managing time, the less of it you feel you have.
Merlin Mann's Inbox Zero system promised liberation from email overload, but followers often ended up checking more frequently or feeling shackled to their inboxes. Mann himself abandoned a book deal, realizing he was 'abandoning priorities to write about priorities.'
The article traces the productivity ethos to Frederick Winslow Taylor's 'scientific management' at Bethlehem Steel, which treated workers like machines. This mindset was internalized by individuals, leading to a culture where leisure must be 'productive' and housework standards rose with labor-saving devices.
Software engineering expert Tom DeMarco argues that time pressure undermines creativity and decision-making. Organizations need idle time to respond to new demands; maximizing efficiency creates a 'jammed puzzle' that cannot adapt.
The article concludes that the urge to manage time better is a form of psychological avoidance, keeping us from confronting difficult choices about how to spend our limited lives. True relief comes not from efficiency, but from accepting that not everything can be done.